Keeping us informed and in the loop as things progressed was very comforting. Was great to be treated like people and not a number. Mr. Swank in our opinion is the cream of the crop and could not have asked for better representation throughout the process. Mr. Swanks cool, calm, and collective approach is invaluable and a super personality. He is a credit to the profession and he should be "teaching" how to be a real estate agent because his knowledge and expertise surpasses anything we ever expected. I would recommend Mr. Swank to anyone, any time. He has restored our confidence and faith in working with a Real Estate Agency.